<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Not much detail here, but looks like a security problem (in Xen?), so they're rebooting<div>all of the VMs on Sunday.</div><div><br></div><div>It shouldn't have much/any impact on us, as everything is already set to start automatically.</div><div><br></div><div>[famous last words] :)</div><div><br></div><div>+ Justin<br><div><br><div>Begin forwarded message:</div><blockquote type="cite"><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family:'Helvetica'; font-size:medium; color:rgba(0, 0, 0, 1.0);"><b>From: </b></span><span style="font-family:'Helvetica'; font-size:medium;">Rackspace Support <<a href="mailto:noreply@rackspace.com">noreply@rackspace.com</a>><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family:'Helvetica'; font-size:medium; color:rgba(0, 0, 0, 1.0);"><b>Subject: </b></span><span style="font-family:'Helvetica'; font-size:medium;"><b>Cloud Server Reboots (Standard, Performance 1 & Performance 2)</b><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family:'Helvetica'; font-size:medium; color:rgba(0, 0, 0, 1.0);"><b>Date: </b></span><span style="font-family:'Helvetica'; font-size:medium;">27 September 2014 5:22:16 AM GMT+01:00<br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family:'Helvetica'; font-size:medium; color:rgba(0, 0, 0, 1.0);"><b>To: </b></span><span style="font-family:'Helvetica'; font-size:medium;"><a href="mailto:justin@gluster.org">justin@gluster.org</a><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family:'Helvetica'; font-size:medium; color:rgba(0, 0, 0, 1.0);"><b>Reply-To: </b></span><span style="font-family:'Helvetica'; font-size:medium;"><a href="mailto:noreply@rackspace.com">noreply@rackspace.com</a><br></span></div><br><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div bgcolor="#101010" alink="#C40022" vlink="#C40022" link="#C40022" style="width: 1061px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; -webkit-text-size-adjust: none; background-color: rgb(16, 16, 16); "><div><div class="mktEditable"><table border="0" cellspacing="0" cellpadding="0" width="100%" bgcolor="#C40022"><tbody><tr><td align="center" style="padding-top: 10px; padding-right: 10px; padding-bottom: 10px; padding-left: 10px; "><table class="emailwrapto100pc" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td class="emailcolsplit" align="center" style="color: rgb(255, 255, 255); font-family: Arial, Helvetica, sans-serif; font-size: 15px; line-height: 32px; padding-bottom: 5px; ">Please read this important announcement</td><td class="emailnomob" width="20"> </td><td class="emailcolsplit" align="center" style="color: rgb(255, 255, 255); font-family: Arial, Helvetica, sans-serif; font-size: 15px; line-height: 32px; padding-bottom: 5px; "></td></tr></tbody></table></td></tr></tbody></table><table border="0" cellspacing="0" cellpadding="0" width="100%" bgcolor="#FFFFFF"><tbody><tr><td align="center" style="padding-left: 10px; padding-right: 10px; "><table border="0" cellspacing="0" cellpadding="0" width="100%"><tbody><tr><td height="10" style="height: 15px; line-height: 15px; font-size: 15px; "></td></tr></tbody></table><table class="emailwrapto100pc" border="0" cellspacing="0" cellpadding="0" width="585"><tbody><tr><td class="emailwrapto100pc" width="211" align="center"><a href="http://explore.rackspace.com/tbGs0z2mQp0dY00IRF000eO" style="color: rgb(196, 0, 34); "><img src="http://8f71720a22334cd03a43-4a3b7c830970c781ca69d74e982f4ff6.r46.cf1.rackcdn.com/rackspace-logo-211x78.png" border="0" alt="Rackspace" width="211" height="78" style="outline-style: none; outline-width: initial; outline-color: initial; text-decoration: none; border-top-style: none; border-right-style: none; border-bottom-style: none; border-left-style: none; border-width: initial; border-color: initial; display: block; color: rgb(17, 17, 17); font-family: Arial, Helvetica, sans-serif; font-size: 18px; "></a></td><td class="emailnomob" align="right" style="color: rgb(60, 60, 60); font-family: Arial, Helvetica, sans-serif; font-size: 24px; line-height: 20px; "><strong> </strong></td></tr></tbody></table><table border="0" cellspacing="0" cellpadding="0" width="100%"><tbody><tr><td height="10" style="height: 10px; line-height: 10px; font-size: 10px; "></td></tr></tbody></table><table class="emailwrapto100pc" border="0" cellspacing="0" cellpadding="0" width="585"><tbody><tr><td align="left" style="color: rgb(60, 60, 60); font-family: Arial, Helvetica, sans-serif; font-size: 16px; line-height: 20px; padding-bottom: 20px; padding-top: 10px; padding-left: 5px; padding-right: 5px; border-top-left-radius: 5px; border-top-right-radius: 5px; border-bottom-right-radius: 5px; border-bottom-left-radius: 5px; "><p class="p1">Recently, an issue that has the potential to impact a portion of the Public Cloud environment was reported. Our engineers and developers continue to work closely with our vendors and partners to apply the solution to remediate this issue. While we believe in transparent communication, there are times when we must withhold certain details in order to protect you, our customers. </p><p class="p1">As part of the solution that is being developed, we anticipate that a reboot will be necessary for all Standard, Performance 1, and Performance 2 Cloud Servers within our Cloud Servers infrastructure. In preparation for these reboots, we recommend that you take proactive steps to ensure that your environment is configured to return to proper operations after a reboot. Customers should:</p><ul><li>Verify all necessary services (Apache, IIS, MySQL, etc.) are configured to start on server boot</li><li>Ensure that you have up-to-date server images and file-level backups enabled, and confirm that you have backups of all critical data</li><li>Confirm that any unsaved changes, such as firewall rules and application configurations, are indeed saved</li></ul><p class="p1">We have tentatively scheduled our infrastructure maintenance as follows: </p><div> <br class="webkit-block-placeholder"></div><p class="p3"><span style="font-size: 18px; "><span class="s1"><strong>Region</strong></span></span></p><p class="p3"><span style="font-size: 18px; "><span class="s1">Maintenance Window (all times CDT, UTC -5)</span></span></p><p class="p3"><u><span class="s1"><strong><br></strong></span></u></p><div class="p3"><strong>IAD, DFW, ORD (in sequence) </strong></div><div class="p3">6:00am CDT on Sunday, September 28, 2014 to 6:00am CDT on Monday, September 29, 2014</div><div> <br class="webkit-block-placeholder"></div><div class="p3"><strong>LON</strong> </div><div class="p3">2:00pm on Monday, September 29, 2014 to 12:01am CDT on Tuesday, September 30, 2014</div><div> <br class="webkit-block-placeholder"></div><div class="p3"><strong>SYD, HKG (in sequence)</strong></div><div class="p3">6:00am to 9:00am CDT on Tuesday, September 30, 2014</div><div> <br class="webkit-block-placeholder"></div><p class="p1"><strong>We will perform this maintenance one region at a time, and will not begin the maintenance for the next region until the maintenance for the previous region is complete. We will communicate with you via email and our status page (</strong><a href="http://explore.rackspace.com/hdsePFR00Q000zbmI200GZp"><span class="s2"><strong>https://status.rackspace.com)</strong></span></a><strong><span class="Apple-converted-space"> </span>at least one hour before the maintenance begins and immediately once the maintenance is completed, per region. </strong></p><p class="p1"><strong> </strong>We will communicate additional details via email, our<span class="Apple-converted-space"> </span><a href="http://explore.rackspace.com/Q0mG0pR0QQ0dz2Ieb000Fs0">status page</a> and our<a href="http://explore.rackspace.com/z0zp0bd002FRIRmeQs10G00">Rackspace Community</a>.</p><p class="p1">Sincerely,</p><p class="p1">Rackspace</p><br></td></tr><tr><td height="40" style="height: 40px; line-height: 40px; font-size: 40px; "> </td></tr></tbody></table></td></tr></tbody></table><table border="0" cellspacing="0" cellpadding="0" width="100%" bgcolor="#101010"><tbody><tr><td align="center" style="padding-top: 30px; padding-bottom: 30px; padding-left: 10px; padding-right: 10px; "><table border="0" cellspacing="0" cellpadding="0"><tbody><tr><td width="66" align="left" valign="top"><a href="http://explore.rackspace.com/lmRz2000deps0G0bF0I0S2Q"><img class="emailwrapto100pc" src="http://broadcast.rackspace.com/smbm/customer/soc-li.gif" border="0" alt="linkedin" width="69" height="101" style="outline-style: none; outline-width: initial; outline-color: initial; text-decoration: none; border-top-style: none; border-right-style: none; border-bottom-style: none; border-left-style: none; border-width: initial; border-color: initial; display: block; color: rgb(17, 17, 17); font-family: Arial, Helvetica, sans-serif; font-size: 18px; "></a></td><td width="71" align="left" valign="top"><a href="http://explore.rackspace.com/kQ23d0I00ms00Rbzpe0TF0G" style="color: rgb(196, 0, 34); "><img class="emailwrapto100pc" src="http://broadcast.rackspace.com/smbm/customer/soc-f.gif" border="0" alt="Facebook" width="74" height="101" style="outline-style: none; outline-width: initial; outline-color: initial; text-decoration: none; border-top-style: none; border-right-style: none; border-bottom-style: none; border-left-style: none; border-width: initial; border-color: initial; display: block; color: rgb(17, 17, 17); font-family: Arial, Helvetica, sans-serif; font-size: 18px; "></a></td><td width="69" align="left" valign="top"><a href="http://explore.rackspace.com/eI0pUG00020RQm0zFe4ds0b" style="color: rgb(196, 0, 34); "><img class="emailwrapto100pc" src="http://broadcast.rackspace.com/smbm/customer/soc-t.gif" border="0" alt="Twitter" width="69" height="101" style="outline-style: none; outline-width: initial; outline-color: initial; text-decoration: none; border-top-style: none; border-right-style: none; border-bottom-style: none; border-left-style: none; border-width: initial; border-color: initial; display: block; color: rgb(17, 17, 17); font-family: Arial, Helvetica, sans-serif; font-size: 18px; "></a></td></tr></tbody></table><table class="emailwrapto100pc" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td align="center" style="color: rgb(112, 112, 112); font-family: Arial, Helvetica, sans-serif; font-size: 14px; line-height: 19px; padding-bottom: 5px; padding-top: 5px; padding-right: 20px; padding-left: 20px; "><a href="http://explore.rackspace.com/tbGs0z2mQp0dY00IRF000eO" style="color: rgb(112, 112, 112); padding-top: 5px; padding-bottom: 5px; text-decoration: none; line-height: 20px; "><span>Rackspace US, Inc. | 1 Fanatical Place, San Antonio, TX 78218</span></a></td></tr><tr><td class="emailcolsplit" align="center" style="color: rgb(112, 112, 112); font-family: Arial, Helvetica, sans-serif; font-size: 14px; line-height: 19px; padding-bottom: 5px; padding-top: 5px; "><a href="http://explore.rackspace.com/tbGs0z2mQp0dY00IRF000eO" style="color: rgb(112, 112, 112); padding-top: 5px; padding-bottom: 5px; text-decoration: none; "><span>Home</span></a><span class="Apple-converted-space"> </span> | <a href="http://explore.rackspace.com/NR00VQzb002esmG05IF0p0d" style="color: rgb(112, 112, 112); padding-top: 5px; padding-bottom: 5px; text-decoration: none; "><span>Support</span></a></td></tr></tbody></table></td></tr></tbody></table></div></div><img src="http://explore.rackspace.com/trk?t=1&mid=MDQ1LVFSRy0wMjU6MzI0MzY6MTg1MjM6OTg5MzA6MDoyNjQwMTo3OjM5NDYwMjM4Omp1c3RpbkBnbHVzdGVyLm9yZw%3D%3D" width="1" height="1" border="0" alt="" style="outline-style: none; outline-width: initial; outline-color: initial; text-decoration: none; "></div></span></blockquote></div><br><div apple-content-edited="true">
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div style="font-family: monospace; ">--<br>GlusterFS - <a href="http://www.gluster.org">http://www.gluster.org</a></div><div style="font-family: monospace; "><br></div><div style="font-family: monospace; ">An open source, distributed file system scaling to several</div><div style="font-family: monospace; ">petabytes, and handling thousands of clients.</div><div style="font-family: monospace; "><br>My personal twitter: <a href="http://twitter.com/realjustinclift">twitter.com/realjustinclift</a></div></span>
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